Rémy is an operations and technology leader who spearheads transformations that create agile, innovative businesses. With deep experience in digitization, automation, underwriting, fraud, collections and operations, he has helped FCM clients drive initiatives to sustainably improve their business models. He previously served as a Product Manager in Citi’s Global Retail Bank and was responsible for a $2B global transformation that established common products, processes and technology for 23 businesses. Rémy also held leadership positions that delivered $200M of productivity across solutions, strategy and program management for Citi, and is a graduate of its esteemed Technology Leadership Program. From building a best-in-class roadmap for a manual back office function in Latin America to launching innovative loss-mitigation payments solutions in Europe, his diverse accomplishments share a focus on excellent customer experiences.