Vicki is an accomplished executive and change leader with a 20-year track record of marrying process, technology and customer-focus to deliver exceptional results. A strong collaborator with a bias for action, she provides operational, program management and change management expertise to drive business transformations for FCM’s private equity clients. Vicki previously worked as Sr. Vice President of Sales Operations & Enablement at Nielsen, where she was responsible for business transformation across 20 countries and over 4,000 associates. Prior to this role, she oversaw business services for Nielsen’s Buy segment in its two largest markets, accounting for more than $1B. As a Master Black Belt in Business Process Improvement, she led a global team of Nielsen Black Belts in improving quality and reducing cycle time. Vicki also held senior commercial roles at Nielsen, including leading BASES North America, with responsibility for $125M+ in revenue and a team of 300+.